Frequently Asked Questions
Everything you need to know about our island-inspired jewelry.
What materials are used in Stay Golden HI jewelry?
We specialize in high-quality 14k gold-filled and gold-plated pieces designed to resist tarnishing and provide a luxurious, long-lasting glow.
How should I care for my jewelry to maintain its shine?
To keep your pieces looking their best, avoid contact with harsh chemicals, perfumes, and lotions. Gently wipe with a soft cloth after wearing and store in a dry place.
How long does shipping take?
Orders are typically processed within 2-4 business days. Domestic shipping generally takes 3-7 business days, depending on your location and selected shipping method.
Do you offer international shipping?
Yes, we ship our golden pieces worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.
What is your return policy?
We want you to love your jewelry. If you are not satisfied, you may return unworn items in their original packaging within 30 days of delivery for a refund or exchange.
Can I wear my jewelry in the ocean or pool?
While our gold-filled items are more durable than standard plating, we recommend removing jewelry before swimming to protect the finish from salt water and chlorine.